Last updated: 16/09/2025
By accessing or using https://buildox.ai (the "Website") and the AI chat bot integration and lead generation services (the "Service") provided by Buildox Ltd ("we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Website or Service.
Buildox Ltd is a company registered in England (No. 16004534) with its registered office at 483 Green Lanes, London, England, N13 4BS.
Buildox provides comprehensive AI chat bot integration and lead generation services designed to help businesses automate customer interactions, capture qualified leads, and enhance their sales processes. Our services include:
To access certain features of our Service, you may be required to create an account. You are responsible for:
We collect your email addresses solely for authentication and account management, and first and last names if you authenticate via Google Sign-In. For more details on data collection, refer to our Privacy Policy.
By using the Buildox Service, you consent to the collection of detailed usage data to enhance and improve the platform. If you withdraw consent, Buildox will only collect anonymized, aggregated data for analytical purposes. This may include anonymized data on prompt types, component types, and request categories, allowing us to better serve your needs.
We collect and store encrypted chat logs and code history to provide core functionality, including version history and code-sharing capabilities. You can delete this data by contacting us at hello@buildox.ai.
Upon account deletion, Buildox permanently deletes personal data, including email addresses, chat logs, and code history, within 30 days. Aggregated and anonymized data may be retained for analytical purposes. You can request account deletion or data removal by contacting us at hello@buildox.ai.
You agree not to:
Buildox does not monitor user-submitted content proactively and is not responsible for any user-generated content. However, we reserve the right to review and remove content that violates these Terms or applicable laws.
We implement reasonable security measures (e.g., multi-factor authentication, encryption, regular security reviews) to protect user data from unauthorized access. However, you are responsible for maintaining the security of your own accounts and must inform us immediately of any suspected breach.
Buildox does not accept any liability for data loss or unauthorized access due to factors beyond Buildox's reasonable control (e.g., hacking, natural disasters, or third-party security breaches).
Buildox uses trusted third-party services for storage and management of your data, analytics tools and email communication. These third parties are contractually obligated to comply with applicable data protection laws, including GDPR and CCPA. These services process data in compliance with applicable data protection laws, and personal data is not shared with third parties for marketing purposes.
While we use trusted providers, Buildox is not responsible for the privacy policies or practices of third parties.
Buildox provides ongoing monthly support and maintenance services to ensure optimal performance of your AI chat bot integration and lead generation systems. Our support includes:
Payment for our services is due monthly in advance. All fees are non-refundable unless otherwise specified in a separate agreement. We reserve the right to change our pricing with 30 days' notice to existing customers.
We reserve the right to terminate or suspend your access to the Service at our sole discretion, without notice, for any reason, including a breach of these Terms. You may terminate your account at any time by contacting us at hello@buildox.ai.
Upon termination, your right to use the Service will cease immediately, and we will delete your personal data in accordance with our Privacy Policy.
The Service is provided "as is" without any warranties, express or implied. We do not guarantee that the Service will be uninterrupted or error-free. We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the fullest extent permitted by law, Buildox shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service. Our total liability to you for any claims arising from or related to the Service shall not exceed the amount you paid us for the Service in the 12 months preceding the claim.
You agree to indemnify and hold Buildox, its affiliates, officers, employees, and agents harmless from any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or in any way connected with your use of the Service, violation of these Terms, or violation of any rights of another party.
Buildox shall not be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, government actions, war, terrorism, labor disputes, or failures in internet or telecommunications services.
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall first be resolved through good-faith negotiations. If unresolved, disputes will be referred to binding arbitration in accordance with the laws of England and Wales.
We may update these Terms from time to time. You will be notified of any significant changes via email or upon login. Continued use of the Service constitutes acceptance of the updated terms.
If you are located in the European Union, you have specific rights under GDPR, including the right to access, correct, or delete personal data and object to its processing. Please refer to our Privacy Policy or contact us at hello@buildox.ai to exercise these rights.
We use essential cookies strictly for authentication and core platform functionality (e.g., maintaining user sessions and enabling secure login). These cookies do not collect personal information beyond what is necessary to provide secure access to the platform. You can manage cookie preferences through your browser settings; however, disabling cookies may impact platform functionality. For more information, refer to our Privacy Policy.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
For any questions regarding these Terms or data protection rights, please contact us at:
Email: hello@buildox.ai
Address: Buildox Ltd, 483 Green Lanes, London, England, N13 4BS
Company Registration: 16004534